These terms govern your use of the hotjili platform. Please read them carefully before creating an account or placing any bets. By registering on hotjili, you confirm that you have read, understood, and agreed to everything on this page.
These cards summarise the most important parts of the hotjili terms. The full terms follow below — please read those too.
hotjili is strictly for adults. You must be at least 18 years old to register and play. We verify age during the account process and reserve the right to request identity documents at any time. Accounts found to belong to minors will be closed immediately.
Each player is allowed one hotjili account only. Creating multiple accounts to claim bonuses more than once is a violation of these terms and will result in all accounts being suspended and any winnings being voided. One device, one wallet, one account.
All bonuses on hotjili come with wagering requirements that must be met before any withdrawal is processed. The specific requirements for each bonus are stated clearly on the promotions page. Attempting to withdraw bonus funds before meeting the requirements will result in the bonus being removed.
Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes is strictly prohibited. hotjili uses monitoring systems to detect irregular play patterns. Accounts found in violation will be closed without notice.
Withdrawals on hotjili are processed back to the same mobile wallet used for the deposit — bKash, Nagad, or Rocket. We do not send funds to third-party accounts. Withdrawal requests are reviewed and processed quickly, usually within five minutes for verified accounts.
You are responsible for keeping your hotjili login credentials secure. Do not share your password with anyone. hotjili will not be liable for losses resulting from unauthorised access to your account caused by your failure to keep your credentials private.
By accessing, registering on, or using the hotjili platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and hotjili. If you do not agree with any part of these terms, you must not use the hotjili platform.
These terms apply to all users of hotjili, including players who browse the site without registering, registered players who have not yet made a deposit, and active players with funded accounts. The terms cover all aspects of the hotjili service including the website, the mobile app, live casino games, slots, promotions, and customer support interactions.
Important: Using hotjili after any update to these terms constitutes your acceptance of the updated version. We recommend checking this page periodically to stay informed of any changes.
To open and use a hotjili account, you must meet all of the following eligibility requirements:
hotjili reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation when requested, your account may be suspended until verification is complete. Any winnings accumulated during an unverified period may be withheld pending the outcome of the verification process.
Age Restriction: hotjili takes the protection of minors extremely seriously. If we have reason to believe that a registered user is under 18, the account will be closed immediately and all funds will be held pending investigation.
Each person may hold only one hotjili account. Duplicate accounts — whether created intentionally to claim multiple bonuses or for any other reason — are a violation of these terms. If duplicate accounts are detected, hotjili reserves the right to close all associated accounts, void any pending bets, and forfeit any bonus balances or winnings accumulated across those accounts.
When registering, you must provide accurate and complete information including your real name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket wallet. Providing false information during registration is a breach of these terms and may result in immediate account closure.
You are solely responsible for maintaining the confidentiality of your hotjili username and password. You must not share your login credentials with any other person. hotjili will not be held responsible for any losses or damages arising from unauthorised access to your account where that access resulted from your failure to keep your credentials secure. If you suspect that your account has been accessed without your permission, contact hotjili support immediately via live chat.
hotjili may require you to complete a Know Your Customer (KYC) verification process before processing withdrawals. This may involve submitting a copy of a government-issued ID and proof of your registered mobile wallet. Verification is a standard procedure and is required to protect both players and the platform from fraud.
hotjili supports deposits and withdrawals exclusively through Bangladeshi mobile wallets — bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees applied by hotjili on any transaction.
Deposits are credited to your hotjili account in real time in most cases. Minimum and maximum deposit limits apply and are displayed on the deposit page within your account. hotjili does not accept deposits from third-party wallets — the mobile number used to deposit must be registered in your name and match the details on your hotjili account.
Withdrawal requests are processed back to the same wallet used for the most recent deposit. hotjili aims to process all withdrawal requests within five minutes for fully verified accounts. Withdrawal requests may be subject to review if they are unusually large, if the account has not completed KYC verification, or if there is any indication of irregular activity on the account.
Note: If your withdrawal is taking longer than expected, please contact hotjili support via live chat. Our team is available 24/7 and can check the status of your request immediately.
hotjili offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the promotions page at the time the bonus is claimed. The general bonus terms below apply to all hotjili promotions unless a specific promotion states otherwise.
All bonuses awarded by hotjili carry a wagering requirement. This means you must wager the bonus amount a specified number of times before the bonus balance — or any winnings derived from it — can be withdrawn. The wagering multiplier for each bonus is clearly stated on the promotions page. Attempting to withdraw before meeting the wagering requirement will result in the bonus being forfeited.
Each bonus offer is available once per player, per household, and per device. Players who create multiple accounts to claim the same bonus more than once will have all accounts closed and all associated winnings voided. hotjili reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice.
Bonuses that are not used within the validity period stated on the promotions page will expire automatically. Expired bonuses cannot be reinstated. It is your responsibility to check the expiry date of any bonus credited to your account.
Abuse Warning: hotjili monitors bonus usage patterns. Any account found to be exploiting bonus offers through irregular betting patterns — such as placing opposing bets to clear wagering requirements with minimal risk — will have the bonus removed and may have the account suspended.
All games available on hotjili are governed by their individual game rules, which are accessible within each game. By playing any game on hotjili, you agree to abide by those rules. In the event of a conflict between a game's individual rules and these general terms, the game-specific rules take precedence for matters relating to gameplay, and these general terms take precedence for all other matters.
All game outcomes on hotjili are determined by certified random number generators (RNG) or, in the case of live casino games, by real dealers operating under controlled studio conditions. hotjili does not manipulate game outcomes. The return-to-player (RTP) percentages for all games are set by the game providers and are not altered by hotjili.
In the event of a technical error, system failure, or software malfunction that affects a game round, hotjili reserves the right to void the affected bets and return stakes to the players involved. hotjili will not be liable for any losses resulting from technical errors beyond its reasonable control.
The following activities are strictly prohibited on the hotjili platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:
Zero Tolerance: hotjili has a zero-tolerance policy for fraud and cheating. All suspicious activity is reported to the relevant authorities. Funds associated with fraudulent activity will be frozen pending investigation.
hotjili reserves the right to suspend, restrict, or permanently close any account at its sole discretion. Reasons for account action include but are not limited to: breach of these terms, suspected fraud, failure to complete verification, irregular betting patterns, or any activity that hotjili considers harmful to the integrity of the platform.
If your account is closed due to a breach of these terms, any balance remaining in the account — including deposits, winnings, and bonus funds — may be forfeited. If your account is closed for reasons unrelated to a breach (for example, at your own request), your remaining real-money balance will be returned to your registered mobile wallet after any applicable verification checks.
Players who wish to close their own account for responsible gaming reasons can request self-exclusion through the hotjili support team. Self-exclusion requests are processed promptly and the account will be closed within 24 hours of the request being confirmed. During a self-exclusion period, hotjili will not send promotional communications to the excluded player.
hotjili is committed to promoting responsible gaming. We provide tools that help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available through your account settings or by contacting the support team.
Gaming should always be a form of entertainment. If you feel that your gaming is becoming a problem — if you are spending more than you can afford, chasing losses, or finding it difficult to stop — we encourage you to use the responsible gaming tools available on hotjili or to seek support from a professional organisation. You can also visit the Responsible Gaming page for more information and resources.
Remember: Never gamble with money you cannot afford to lose. hotjili is entertainment, not a way to make money. Set a budget before you play and stick to it.
hotjili collects and processes personal data in accordance with its Privacy Policy. By registering on hotjili, you consent to the collection and use of your personal data as described in the Privacy Policy. Your data is used to operate your account, process transactions, verify your identity, and communicate with you about your account and promotions.
hotjili does not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory bodies where required by law. All data is stored securely and access is restricted to authorised personnel only.
To the maximum extent permitted by applicable law, hotjili shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes but is not limited to losses resulting from technical failures, internet connectivity issues, delays in payment processing, or decisions made based on information displayed on the platform.
hotjili's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits hotjili's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
hotjili reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, hotjili may notify registered players via email or an in-platform notification.
Your continued use of the hotjili platform after any changes to these terms constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting support.
If you have any questions about these Terms and Conditions or need clarification on any point, the hotjili support team is available 24 hours a day, seven days a week via live chat on the platform. You can also reach us by email at [email protected].
For responsible gaming enquiries, account closure requests, or complaints, please contact support directly and a member of the team will assist you as quickly as possible. hotjili aims to respond to all email enquiries within 24 hours.
Support is available 24/7. Use the live chat button on any page of the hotjili platform to connect with a support agent instantly. No waiting, no queues — just fast, helpful responses from a team that knows the platform inside out.